FREE INTRO: How to Communicate with Difficult People – and Enjoy It!

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You are registering for a FREE INTRO on Thursday, May 31, at 6pm. To sign up for the weekly course, see How to Communicate with Difficult People - and Enjoy It!

Dian Killian, PhD

How do you respond to difficult people and situations? How do you ensure that your own needs are met in a way that you don’t regret later? Communicating effectively and compassionately can be one of life’s greatest challenges. People often misunderstand words or intent and hurt each other with careless speech. In this introductory class based on the work of Marshall Rosenberg, author of Nonviolent Communication, we will learn how to increase our emotional intelligence and improve our communication skills—even with the most difficult people. We will learn compassionate listening skills, ways to stay connected during challenging conversations,  and how to resist habitual reactions and create closer relationships by transforming judgment and blame into mutual understanding.

A WEEKLY COURSE
(3 sessions) Thursdays, June 7–28, 6–7:30pm
12SPS41S   For CEUs click here
Members: $70 / Nonmembers: $80

Dian Killian, PhD
Dian Killian, Ph.D., is a Certified Trainer with the international Center for Nonviolent Communication (CNVC), founder and director of The Center for Collaborative Communication (formerly known as Brooklyn Nonviolent Communication), and co-author of two books, Connecting Across Differences: A Guide to Compassionate, Nonviolent Communication and Urban Empathy: True Life Adventures of Compassion on the Streets of NY. Also an executive coach, she is certified with the International Coaching Federation (ICF) and teaches Collaborative Communication as a visiting faculty member in the Coaching for Transformation program. Dian has designed and led workshops in the US, Europe and Asia for diverse organizations including large NGOs, multinationals, and Fortune 100 companies, including New York University, the UN Development Program, Merck, Inc., Planetree, HCL Technologies (India), and Connect NY. She regularly teaches at the NY Open Center, Kripalu, the 92nd St Y, LifeLabs and the Omega Institute, and has co-led with Marshall Rosenberg, the creator of the NVC model, an International Intensive Training (IIT). She is widely known as a highly engaging, innovative and dynamic facilitator, bringing humor, warmth and insight to her coaching, training, and design. http://www.collaborative-communication.org

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How to Communicate with Difficult People - and Enjoy It!

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